Category Archives: Grumbly_Pixie

OP-ED: Amazon’s arrogance is extraordinary!

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Please note:  By continuing to read this post, you accept the terms of this website and you accept that you are reading an opinionated blog.

I am gobsmacked by the sheer arrogance and incompetence of Amazon who lost a package and simply refused to do anything more than issue empty apologies and meaningless credit vouchers.  I am so disappointed by their lack of care that I have refused to accept their e-vouchers because this implies that: I have accepted their lame indifference; I waive away any rights; and more importantly, that Amazon is off the hook.

Rather than be pissed off about this and grumble quietly, I will now dedicate myself to translate my piss-off-ness into meaningful effect.

Watch this space ….  There is one seriously Grumbly Pixie about!

 

 

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Disclaimer:  the opinions, viewpoints and experiences expressed here are by definition ‘personal’.  As such,  @ZombifiedPixie asserts that her specific personal experience outlined in this blog   may  or  may  not   be applicable to others.  It is therefore up to the reader to make his/her own mind about the merits of this opinionated blog.

Furthermore, whilst every effort is made to be honest and accurate, @ZombifiedPixie makes no claim that all details here are factual, representative or complete.  Therefore, anyone researching any of the named parties are strongly advised to continue with his/her own research to form a more robust finding.  To be blunt, this is an honest but opinionated diary and therefore should not be used in isolation when forming an opinion about any of the named parties.  @ZombifiedPixie accepts no liability if the reader mis-translates an opinion as a fact.

Feedback, correction and/or alternative viewpoints, please contact feedback@zombifiedpixie.com.

 

 

OP-ED: Shame on me !!!

Please note:  opinions, viewpoints and experiences are by definition ‘personal’.  As such,  @ZombifiedPixie asserts that her specific personal experience outlined in this blog   may  or  may  not   be applicable to others.  It is therefore up to the reader to make his/her own mind about the merits of this opinionated blog.

Furthermore, whilst every effort is made to be honest and accurate, @ZombifiedPixie makes no claim that all details here are factual, representative or complete.  Therefore, anyone researching any of the named parties are strongly advised to continue with his/her own research to form a more robust finding.  To be blunt, this is an honest but opinionated diary and therefore should not be used in isolation when forming an opinion about any of the named parties.    

By continuing to read this post, you accept the terms of this website and you accept that you are reading an opinionated blog. @ZombifiedPixie accepts no liability if the reader mis-translates an opinion as a fact.

Feedback, correction and/or alternative viewpoints, please contact feedback@zombifiedpixie.com.

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Shame on me!  Shame on me!  I’ve been fooled.  Despite my very best and determined efforts and ‘street smarts’, I’ve been hoodwinked.  I hang my head low in shame.

Damn the London property agents!

After the fiasco with 325 Borough High Street (see earlier blog), I wonder if my immune system against property-agent-developer-bullshit was compromised and therefore I was more susceptible to making foolhardy decisions.  Or, perhaps it was the pressure of seeing the property market rocket ahead and the fear of incurring an opportunity cost for not proceeding rapidly enough with another property that made me listen/accept/digest the bullshit from the next property agent.  Regardless, I blame only myself for not recognising the deft high-pressure sales tactic used by a Daniel Cobb (London Bridge branch) agent.

When I’d received this email from the agent on July 11, 2014, alarm bells should have gone off:

“An offer has come in from a bulk buyer to purchase all remaining units in the XXXXX. I understand from your previous correspondence that you are returning to HK today/tonight however the developer’s would like to know if you would like to pursue unit XXX asap.”

As I was about to hop onto a 12+ hour flight (read:  no internet access), I had to make a very quick decision.  And so, I’d advised my husband that he should proceed with the purchase of Flat XXX  before the “bulk buyer” snaps it up.

It later transpired (according to the same agent) that the developer rejected the offer to purchase all remaining units from this bulk buyer.  Unfortunately,  we discovered this only after the contract was signed.   I now wonder (and this is only a supposition) whether or not there was ever a real bulk buyer.   Have we been hoodwinked into making a significant financial decision based on smoke and mirrors?

The other major disappointment experienced was that I was led to believe, by the very same property agent who pressurised me to make an immediate decision,  was that once the newly built apartments are completed, there would be an uptick in property value.  This is because (rough quote here) most buyers want to see the completed product to examine the fixtures and fittings.  Furthermore, a completed product has certainty whereas an off-plan product has more inherent risks (such as delays in completion date, construction problems, etc) and therefore an off-plan is usually priced at a discount to reflect the higher risks.

So at the completion phase (Dec 2014 – Feb2015 …. due to unexpected construction delays), not only was I incredibly surprised to find out that of the 19 flats in the building, only 6 flats (including ours) have been sold.  And, instead of the price uptick linked to product completion, there was a drop of 5-11% in the asking price of the remaining units!  And this is during a period when prices in London are still increasing (albeit a slower growth rate …. but a growth rate nonetheless)!

Again, I have to ask myself whether or not there was ever a real bulk-buyer for the remaining units.  If there was indeed one, then I could only surmise that the developers (Northstar 2000 & Acorn New Homes) must be kicking themselves dreadfully because they would have sold the remaining 13 units at a much higher price.  Instead, the remaining units are now on the market at a steep discount.

The only conclusion that I could reach that made sense to me is that the apartments were originally overpriced and thus did not sell well and as a consequence, the Daniel Cobb agent took advantage of my flight to Hong Kong to pressurised me to make a quick decision.

Shame on me for not recognising the high-pressure tactic!

In short, as bitter as the above pill is to swallow, I confess that I’m still at peace with completing the property purchase.   (This is an owner-occupied purchase and not an investment purchase.  As such, the no-rent-to-pay offsets some of the bitterness.)  Regrets are terrible and I didn’t want the enjoyment of the new flat to be tarnished by what transpired previously.  I’ve therefore filed my experiences above as “lessons learned” and hoped that in the future, I will be a little smarter and less likely to be hoodwinked by (in my opinion) untrustworthy sales agents.  And that by the time my husband and I decide to move on and sell the property, we would not be in negative equity.

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It’s not all Jane Austen and Duran Duran . . .

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Perhaps it is a caricature, but there is truth in the portrayal of the British as brilliantly resilient in public and grumbly in private.  Although I’m not British, I am very grumbly — privately … as well as publicly.  But there are three things about British life that I would NEVER grumble about:  the BBC, the NHS and the quality of London theatres.

Before I lived abroad, I drank the Kool-Aid that the freedom of the press and the right of free speech are the divine blood rights of all Americans and because of this unique heritage, American news is the world’s gold standard.   And I believed that America’s ‘gift to the world’ is proof that a free press is integral to the protection and promotion of a democracy and a dynamic society.  Furthermore, I believed that American news is the sole pillar that protects the Western world against the darkness of { fill in the blank }.   I wholeheartedly believed that because I just didn’t know any better.

With 15+ years living abroad (in Europe and Asia), I’m now a little more worldwise.   Although I still consume American news (mostly NYT, CNN, the Washington Post and npr.org) to get the ‘American perspective’, I esteem the BBC above all as the quality and caliber of its journalism is without any peers.

It goes without saying that the BBC news website and the BBC World News channel are exemplary.  Although the BBC may not always be “the first” in the very competitive field of  delivering breaking news, the BBC provides more in-depth and measured reporting.  In short, I’m happy to get my breaking news a few nanoseconds later than Sky or CNN if it means that I get more accurate information.

Moving beyond breaking news, the BBC is spectacular at providing diverse, informative and objective analysis.    I have the deepest respect for the journalists in their ranks — in particular, John Simpson, Lyse Doucet, Mark Urban, Orla Guerin, Jeremy Paxman, and Evan Davis.  And, I particularly LOVE ‘From Our Own Correspondents’ — this is my night time current affairs lullaby.  The beauty and genus of this program is that the BBC uses it’s extensive networks of international correspondents to provide their personal insights and perspectives to many topical events.

The British appears to have a love-hate relationship with the BBC — which is something I’ve never quite understood.  Of course the BBC is not perfect.  But, good journalism and good content provider needs funding.  Without consistent and generous support from the public (via TV licenses), the BBC will have to follow the American model and rely on commercials and adverts.  And anyone who has seen American news know how pervasive and toxic commercial interests are.

Succinctly, the BBC is a national institution that punches well above it’s weight and is in fact a very effective “soft” power in the British arsenal on the global stage —  as seen in the newspaper propaganda below.

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Another national institution that is much maligned by the British public but one that I highly esteem is the NHS.  I fully accept that the NHS has many flaws and its monolithic nature means that the quality of care varies county by county.  But, despite the myriad issues, the NHS is a godsend when compared to the highly dysfunctional and corrupt commercial medical complex in America.

In the US, a serious illness or injury can result in soul destroying bankruptcy.  If that alone is not enough to indict the medical system, then the fact that the system is highly rigged against the ordinary person is borderline criminal.  Writing from experience, I can attest to why I detest the American medical system and thus why I respect and appreciate the NHS.

Years ago, before my pending relocation to London, I decided to have a full medical checkup.  As per normal procedure, I submitted my claims to the insurance company for reimbursement.  And to my surprise, US Healthcare rejected my claim on the ground that the medical checkup was done after my insurance was terminated.  Huh?  Thankfully, it is in my nature to make copies of everything.  As such, I had photocopies of the receipts and could therefore prove that my checkup was done whilst my insurance was still valid.  With irrefutable proof submitted, US Healthcare could no longer justify their position and thus reimbursed my expenses.   The sad thing is that the insurance company already had the ‘proof’ on file —  I did not submit any new information.  I simply proved to the insurance company that I was willing to fight them.   In my opinion, it was shameful that the company tried to squirm out of it’s legal obligation by employing ‘the computer says no’ policy by default.  In doing so, the onerous is placed on the ordinary person to fight his/her corner and the insurance company avoids paying if the claimant is too ill/busy/not available to fight back.

The private, for-profit insurance complex is not only highly bureaucratic with layers upon layers of paperwork, it is also highly corrosive.  Years ago, my father suffered a stroke.  Although my family had one of the best private medical insurance and my father’s illness was covered by this policy, the stress of complying with the myriad procedures and forms was debilitating for my poor mother.  Moreover, at times it seemed that medical decisions were made for the benefit of the insurance company’s best interests and not for my father’s best medical interests.  Thankfully, there are 4 medical doctors in my family and thus we had the medical knowledge to push back on the nonsensical (commercial) decisions and as such we were able to ensure that my father received decent care as per his medical insurance policy.

I compare my father’s medical treatment in the US with my father-in-law’s treatment for cancer in the UK under the NHS and it is clear to me that the NHS has a more compassionate and more comprehensive model.  In particular, I was particularly impress that the NHS doctor actually did home visits — whilst this is a simple matter, it actually made a big difference in terms of the patient’s comfort.

In short, it is very easy to demonise the NHS — and in many cases, the rebukes are valid.  NHS imperfections aside, I would argue that the alternative (private medical care instead of public medical care) is a big step backward and in the wrong direction.  The NHS, like the BBC, needs investments — because all good things require effort.

(  to be continued . . .  )

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The Power of Grumbling…

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[ Please see the disclaimer. ]

Yes, I am opinionated.  And yes, I grumble.  But, I grumble with a purpose and more often than not, I grumble with effect!

The Freedom of Information Act . . .  is your friend! 

I once mentioned to a London black cab driver how I was able to fight a parking ticket using The Freedom of Information Act and the cabbie was so interested that he actually stopped the taxi so that he could talk to me without distraction.

Whilst I understand why councils must police parking space, in London, this has completely gotten out of hand!  And from personal experience, this is especially true in Westminster.  On three separate occasions, I had seriously over-zealous parking wardens issuing very dubious tickets.

  • In the first instance, Westminster temporarily cancelled the parking bay (with the cancellation kicking off in 48 hours) whilst my car was parked in the affected bay.  The warden saw the cancellation notice but didn’t read the details and thus issued a ticket.
  • In the second (and unrelated) instance, Westminster City Council **moved** the car (without permission) and parked it up the road.   Got a ticket because the new spot was not a valid parking bay.  (PCN timestamp matches the council’s notice of removal timestamp!  This was seriously dubious!)
  • In the third instance, there were multiple faded yellow lines on the street to delineate the parameters of the parking bay.   As such, it wasn’t completely clear which lines were valid.   After many years parking on the street (and in this particular bay) without any issue, I got a PCN one day out of the blue.

As you know, I am not afraid to complain.  I’m also very detailed and more importantly, I am very persistent.   Thus, I’d challenged each PCNs and after a very lengthy process, Westminster City Council magnanimously “forgave” me and cancelled the tickets.

And, I did it using the Freedom of Information Act.

Here’s how I did it:

  • NOTE:  before using FIA, please ensure that you are wholly in the right.   In other words, don’t abuse this Act.
  • First, go through the official channels to protest the parking ticket.  (This first step is necessary as it demonstrates your compliance to the council’s processes and procedures.  This is especially important if the council in question ratchets up the fees & penalties if there are delay.)
  •  When your council rejects your appeal (which they surely will despite the strength of your case), then it is time to invoke FIA.  Although it is not necessary, I choose to communicate with the council via written letters. And I always send my letters via registered mail.  Thus, I have a record of what was said and more importantly, when the FIA questions were raised (as the council must reply to FIA requests under a tight deadline).
  • I used the FIA to hold the council accountable to the actions of their agents.  And, I use the FIA to make the appeal process as painful to the council as it is painful to me.
  • With regards to my particular cases, the questions I’d raised were mostly centred on challenging the validity of the PCN by challenging the quality/competency/integrity of the warden.  For example:

a.  training — length of training, curriculum, certification, etc.

b. competency — what % of tickets has this warden issued this year that has been challenged and successfully appealed?  What was the % for the past X years?  How does the rate of successful appeal for this warden compare to the rate of successful appeal for the general population of parking wardens working for the council, etc.

c.  integrity — is this warden under a financial incentive scheme for the number of PCNs issued?   If so, what are the details?

d.  fairness & transparency — how many PCNs were issued on { the street } in the past year?  And, what % of these PCNs were challenged and what was the successful appeal rate, etc. etc. etc.

In my case, Westminster tried to absolved itself from the actions of the parking warden by stating that they are “outsourced”.   Silly response because it only made me more determined to hold Westminster accountable.  Thus, my follow-up FIA requests were:

e.   if the wardens are not employees of Westminster City Council, then why are they wearing uniforms that have Westminster’s logo?  And, as they execute powers on behalf of Westminster, then who in Westminster is responsible for managing and administering this setup?  Who in Westminster Council actually negotiated and signed the contract which allowed for a third party to act as agents for Westminster but yet Westmister is somehow not accountable for their actions, etc. etc. etc.

Needless to say, after these questions were raised, Westminster decided it was easier to ‘forgive and cancel’ the ticket(s) then it was to reply to my FIA requests!

The UK’s Advertising Standards Authority . . .  is also your friend!

I have found this organisation (ASA) to be extremely useful whenever I “rage against the machine” when it comes to deceptive marketing and I need an ally.

The first time I’d enlisted the ASA was when I was mis-sold a trip by a UK travel company.  The company advertised in it’s marketing dossier that it doesn’t subcontract their trips but yet they extensively used subcontracted agents throughout.  After I had filed the complaint with the ASA in 2010, the travel company removed the misleading statement from their marketing materials.

The ASA was also instrumental in getting an airline company to be more honest and upfront in their marketing for their complimentary airport transfer service.  In this incident, the airline heavily promoted this service but yet (in my opinion) hid the restrictions in fine prints and in it’s opaque online booking system.

But, your best friend is . . . .   YOURSELF!

Without using any quangos or invoking any Acts, I was able to fight against being ripped off by a top law firm by simply using common sense and dogged persistence.

BTW  . . . . 

So if I would never use this law  firm again on the grounds that that I found their work to be incredibly sloppy and their execution to be incredibly  incompetent, why haven’t I blogged about this firm in the same detail as I have about other firms when I grumble?

Remember my motto:

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As terrible as my experience was with this firm, instead of hiding behind defensive postures, the firm at least acknowledged and admitted their litany of errors.  And, they refunded me for the work that they mucked up.  Thus, this firm gets some @ZombifiedPixie credit!

 

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Grumblings in the Departure Lounge…

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[ Please see Disclaimer … ]

Thankfully I have never flown with Ryanair or with EasyJet (and I pray that I will never have to!).   So, you ask, if I never had to deal with the legendary massive scrums boarding one of these planes, and, if I never had to deal with the ‘nickel-and-dime fee gouging malarkey’ that these low-costs airlines are infamous for, what could I possibly grumble about?  Whilst it is true that I have thankfully been spared the above experiences, I have flown on third-world  ‘Air Chicken‘ and ‘Air Decrepit‘ and have raked enough carbon footprint to (regrettably) be responsible for a small island somewhere in the Pacifics to be under real threat of oceanic flooding in the very near future.

That said, flying is _still_ a joy to me.  Perhaps this is because I had an epiphany at a very young age that in the total history of mankind, only a very small percentage of human beings have the privilege to actually fly.  So, despite the everyday grind of getting to the airport, dealing with obtrusive airport security, and being greeted by some of the most unpleasant people on earth at the immigration desks (especially at the JFK’s passport control desk), flying is still very much a privilege.

So whilst I will grumble (and grumble quite vociferously) about air travel,  the whinging centers mostly on the stupidity of stupid airline policies and on my personal experiences during my travels.   Interspersed in this opinionated blog are some tips on how to have a better travel experience whilst in the moving aluminium can.

‘I’m sorry — you can’t have a bottle of water’

Huh???  But, I’m in business class!   Oh, silly me — I forgot that I’m flying American Airlines.  Oh joy …  I still have 5 more hours left on this flight.

As someone who does not fly domestic flights often in the US and as someone who has read the myriad horror stories in the general media about the deteriorating level of service on American domestic carriers, it never quite occurred to me how bad the situation was until I had to fly from New York to San Francisco.  The first clue was at check-in when I was told that business class lounge access was only for international flights.  (Ok … that is a pisser, but, I guess they have capacity issues and thus this is why they are restricting access.) Then, whilst I was waiting to board the plane, the tannoy overhead boomed with the following message (note:  I’m paraphrasing here….) “if you are flying economy, then you are advised to buy your own food before boarding because your ticket class does not include food.  You can purchase sandwiches, cookies, coffee on the flight for ….”  (WOW — in all my years flying around Europe and Asia, I’ve never heard that before!  But, if people are bring their own food onboard, won’t it be messier and smellier as the airline cannot control what is taken onto the air craft?)  And then the water bottle incident happened. . .

After takeoff, the flight attendant handed out bottles of water to passengers in business class.  But, these were not ordinary water bottles — these were half-sized bottles that one might give to elementary kids during a school outing.  During the flight, my bottle slipped from my grip and rolled down the plane.  I’d asked the flight crew for another bottle and was then told that they could not give me another bottle.  Instead, I was offered a glass of water from a plastic cup.  I supposed that ultimately how the water was delivered was immaterial as my thirst was quenched but the penny-pinching experience was an real eye-opener.

Yummylicious in Economy

I do not accept that flying Economy means settling for less and I detest airlines that penny pinch and gouge the travelling public.  As such and wherever possible, I avoid them because I don’t believe in supporting the lowest common denominator because the LCD would soon become the norm and set the standard.

There are plenty of airlines which offer good Economy services .  One in particular ranks highly for me because I enjoy the quality of their lunch and dinner food.  Seriously and really.  The honour goes to Korean Air and to my delight the airline managed to produce a very yummylicious bibimbap.  (I still kick myself for once booking a flight that was on the cusp of lunch service so instead of getting my bibimbap, I had an ordinary breakfast.)

 “This is the Captain speaking — for the third time, please STOP smoking in the lavatory!” 

Welcome to Central Asia!  This is the land where rules become guidances and guidances can be ignored.  Thus, if someone wants to smoke on a flight, then that someone will smoke on the flight.  The above was overheard on an international flight flying into Tashkent, Uzbekistan.

“If you want to do X, then please press Y . . .  if you want to speak to an actual human being, then FORGET ABOUT IT” 

Nothing makes my blood vessel pops more than the automated telephone selection menus.  I certainly understand why airline companies use them as a first port-of-service in order to filter out easy FAQs.   But it is shameful when a company uses these automated systems to hide from direct customer interaction.  Whist I give Cathay Pacific high marks for good in-flight customer service, I detest Cathay’s overall general customer service as it is almost impossible to actually speak to real human being unless I am willing to wait hours on-hold.  (Even the gold-card Marco Polo Membership hotline is useless!)  ARRGGGGHHHHHH!

I once had a time-urgent issue and I’d tried the Cathay hotline.  Rubbish.  Then, I’d tried the Marco Polo hotline.  Rubbish.  Then, I’d Google-searched for an alternative contact method and emailed Cathay. Rubbish.  I finally got a callback from Cathay on the back of my email, but by then the time-urgent issue expired (because the long delay killed the issue).  IMHO, Cathay’s response was pointless, disappointing, and completely rubbish.

Going Downhill . . . .

As a Virgin Atlantic Flying Club member since 1998,  my loyalty to Virgin was once unimpeachable because I loved the caliber of their service and Virgin was a brand that I could identify with.  (I LOVED LOVED LOVED their ‘Freedom Menu’ — but sadly, this is no longer on offer anymore.)  Even when I was flying Economy on Virgin, I never really felt that it was Economy Class because of the little things that Virgin did to make the overall experience more pleasant.  For example, Virgin was one of the first airlines to offer on-demand movies and inflight entertainment in Economy Class.  But sadly, the company that I once loved (and often recommended to family and friends) is no more . . .   In my opinion, Virgin Atlantic has gone downhill.

I’ve recently had the wrong special meal delivered to me.  I had purchased extra legroom seats but these were only allocated out at the check-in desk and thus it was not possible to do online check-in.  As a result, there was a big brouhaha at the check-in desk to get the right seats.  I thought that the Premium Economy check-in girl at the Heathrow Airport desk to be inattentive and careless with the checked bags and thus mixed up the baggage and the passenger.  But, the straw that broke my faith with Virgin Atlantic was the way in which they, IMHO, shamefully handled (or, rather mis-handled) a Special Assistance request on a recent flight.

[ TIP:  if you pre-order a special meal, then you will be served before the rest of the cabin.  Thus, if you are on a long/overnight flight, it is usually helpful to eat as early as possible on the flight so that you get the maximum time to sleep.  Furthermore, by getting your meal earlier, you finish earlier and therefore do not have to queue for the rest room at the end of meal service.  The downside of ordering a special meal is that you will not be offered a choice and will be given whatever the airline catering company has prepared that day.  That said, I’ve never had a bad ‘low sodium’ special meal. ]

Ship it instead . . . .

Excessive baggage fees are  bane of all travellers and so this grumble is neither new nor surprising.  When it is not possible to avoid excessive baggage, the traveller needs to either cough up and pay the fees, or, ship it.

Unfortunately, on my recent trip to Mongolia, it was the former.  Aero Mongolia was fastidious (and rightly so as this was clearly stated as a condition on the e-ticket) about weighing every single bag (checked bags as well as carry-ons).  Thus, my fees were almost as expensive as my flight!  In hindsight, I wished that I took the time to ship my sleeping bags and horse riding gears by DHL, etc. in order to avoid the exorbitant baggage fees.   Next time, I will be smarter!

TIP: if shipping to a remote region, it might be worth the extra costs to ship your belongings as a registered parcel so that it could be traced in the event the parcel is mis-delivered. ]

Go With the Flow . . . .

Sometimes, when it can’t be avoided, it’s best to go with the flow.  That was my motto when I realised that the Air Bagan plane I was about to get on  was a Fokker out-of-production-aircraft.   Although I suspected that Air Bagan probably didn’t have the best maintenance record, I was quite queasy about flying on the Fokker because the out-of-production status meant that access to affordable and functioning spare parts were questionable.   In the end, I had to decide whether to continue with the vacation and board the plane, or, ditch-n-hitch.   Ultimately, the decision reached was ‘go with the flow’ . . .   thankfully, the flight was uneventful.

 

****  to be continued ***

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ARCHIVE: What’s On My Mind Today . . .

Jan 29, 2015:

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… and this is EXACTLY why I have my own website.   This site has no commercial interests (in fact, there isn’t even a Facebook “LIKE” button) and therefore everything that I write about can be taken at face value because I write for myself.

Oct 5th:

Beijing issues an ultimatum
Beijing issues an ultimatum

Sept 29th:HK_occupy2

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Sept 28th:journalism7journalism9

Sept 27th:Journalism1

Sept 26th:journalism2

Sept 25th:journalism4

Sept 24th:journalism3

Sept 23rd:journalism6

Sept 22nd:journalism5

Sept 21st:copyright_floppydisc

Sept 20th:Image

Sept 19th:copyright_23

Sept 17th:copyright_4496

Sept 9th:copyright_4919Image 10

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Sept 8th:Image 7

Sept. 7th:Image 1

Sept 5th:Image 5

Sept 4th: NoCeeLoNo

Sept. 3rd:  this is just toooo funny! Image

August 29th:copyright_1

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August 22nd:#BetterTogether - supporting the "No" campaign

August 21st:IMG_1320

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August 18th:I regret LifeLessOrdinaryLondonProperty

June 22nd:gallery_NoMoreNRA

June 21st:palm oil and dead orang-utans

June 17th:

inventing new word gazexiting
prior to June 2014, “gazexiting” did not exist per Google . . .

 

 

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